L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Sr. Associate, Sales Operations (L2)

Reference 30690

Hamilton, Ontario

About L3HARRIS WESCAM

As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro1-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.

About the Role

We are seeking a highly motivated, organized, and detail-oriented Sales Operations Sr. Associate to join our growing team. In this role, you will play a critical part in supporting the sales organization by driving operational efficiency, supporting complex sales cycles, and ensuring compliance with industry-specific regulations and internal processes. You will work closely with Sales, Contracts, Finance, and Program Management teams to drive operational efficiency, maintain accurate orders & pipeline data, and enable data-driven decision-making.

The ideal candidate is analytical, proactive, and thrives in a fast-paced environment. If youre passionate about streamlining operations, enhancing productivity, and contributing to orders growth, this is a great opportunity to make a measurable impact within a collaborative and dynamic team.

Primary Responsibilities 

• Oversee Order Fulfillment & Forecast Impact: Manage incoming product and service orders, ensuring accurate reflection in sales forecasts and alignment with customer delivery expectations.
• Coordinate Product Build Requests: Generate internal purchase requisitions to initiate and support product spec builds, keeping operations on track and on time.
• Monitor Production Time Fences: Track critical production time fences to ensure timely release of product specifications to the shop floor, preventing delays in manufacturing schedules.
• Lead Global Demonstration Logistics: Plan and execute worldwide demonstrations of our products, coordinating across teams to ensure successful setup, shipment, and performance in support of strategic business development.
• Support Budgeting & Forecasting: Estimate and track project budgets to support approval workflows and provide accurate monthly budget forecasts for demo and sales-related initiatives.
• Update CRM Systems: Work with the Business Development team to keep CRM data accurate and up to date, including opportunity and demonstration data
• Facilitate Cross-Functional Communication: Act as a central point of contact between Sales and key departments - including Engineering, Logistics, Compliance, Bids & Proposals, Contracts, Program Management, and Demand Planning—to help keep projects on track and ensure timely order acceptance.
• Contribute to Continuous Improvement: Participate in cross-functional improvement initiatives aimed at enhancing operational efficiency, process consistency, and overall sales support effectiveness.

Required Capabilities 

• • Proficient in MS Excel, MS Word, MS PowerPoint, and SharePoint (MS Office)
  • Strong organizational skills, analytical, and problem-solving skills with the ability to prioritize workload
  • Excellent written, verbal communication and interpersonal skills
  • Team player attitude; ability to develop strong working relationships with department representatives, managers and support staff
  • Ability to quickly acquire sound knowledge of company products and services
  • Ability to appreciate priorities and workflow, handle multiple tasks and meet deadlines
  • Able to achieve problem resolution through interaction with internal and external customers and process owners
  • Acute attention to detail

Desired Education and Experiences 

• • Requires practical knowledge of job area. Bachelor’s Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.