Responsible for managing end-to-end aircraft interior projects within an MRO environment. This includes customer communication, project planning, resource coordination, regulatory compliance, and financial performance. The role requires a strong understanding of aircraft cabin systems (seating, monuments, IFEC, soft goods, etc.), FAA/EASA regulations, and experience in program or project management.

Primary Duties and Responsibilities:

1. Responsible for planning, directing and coordinating the activities of the Interior Department to minimize delays and increase production and efficiencies.
2. Be familiar with, and make available, all necessary technical drawings, engineering data, service bulletins, airworthiness directives, and any other applicable technical data.
3. Responsible for ascertaining that the appropriate personnel properly execute all necessary work records.
4. Responsible for the preservation and proper handling of all parts and materials during process through the Interior Department.
5. Provide excellent customer service to potential and existing customers, putting the customer- needs first and ensuring that their needs are met.
6. Effectively collect and present quotes, miscellaneous pricing and final billing information to customers.
7. Continually check status of customer aircraft and advise customers of current status and upcoming work that may be needed.
8. Ensure that all written communications needed to effectively communicate with customers is sent in a timely manner.
9. Coordinate completion dates between various steps of any major installation or modification.
10. Provide leadership to the Interior Department
11. Lead and manage aircraft interior modification or refurbishment programs from initiation to delivery.
12. Develop and maintain project schedules, budgets, and deliverables.
13. Ensure alignment with customer requirements, contractual obligations, and regulatory standards.
14. Serve as the primary point of contact for customers during program execution.
15. Provide regular updates, address concerns, and manage customer expectations.
16. Ensure that all interior modifications or repairs are carried out in accordance with FAA, EASA, and OEM standards.
17. Coordinate with certification teams for STCs, DER approvals, or other regulatory requirements.
18. Ensure spanet based management and performance development is practiced within the Interior Department.

The above statements are intended to describe the general nature and level of work of the job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

Education and Experience:

Bachelor’s Degree in related field preferred.

Technical training in aviation field.

Education to meet licenses required 5-7 years in aircraft interiors preferred.

Some supervisory experience required.

Certificates, Licenses, Registrations:Must possess and maintain a current and valid driver’s license to remain employed.Must meet the requirements of Airport Authority to be receive a badge and have no ramp restrictions while employed.

Communication Skills:

Ability to read and comprehend detailed instructions, correspondence, and memos. Ability to write clear, concise correspondence. Ability to effectively present information in one-on-one, small group, and large group situations to customers, clients, and other employees of the organization. Good grammar and spelling skills.

Mathematical Skills:

Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent for calculations of profit/loss. Ability to understand departmental financial statements.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Budget Responsibility:

Ability to maintain a specified budget for assigned department.

Computer Skills:

Ability to work in MS Office Applications including Word, Excel, Access, and Outlook programs required.

Yingling Aviation hires for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Yingling Aviation uses e-verify.