At Avio Aero, a GE Aerospace company, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider specializing in the design, production, and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and part of our commitment to FLIGHT DECK, GE Aerospace’s proprietary lean operating model. We attract, develop, and retain industry-leading talent and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of Avio Aero, their work isnt just a job, its their passion and purpose. We were meant to fly.The Program Manager is Customer Advocate in Avio Aero. In this role you will use a comprehensive knowledge of financial/business concepts, contract management, processes and procedures in accordance with contract requirements, managing the business within cross-functional areas. As Program Manager, you will be in charge of driving the program cross functionally to meet Company’s targets, mitigate risks and maximize Customer satisfaction.Job Description
Essential Responsibilities
Responsible for the execution of contracts, maximizing benefits and opportunities:
Create and execute an integrated plan to meet Company economics/financial and contractual targets within the allocated budget, including margin expansion initiatives
Define, update and monitor budget, business plan, economics, financials, program and contract KPI (OTD, VoC, etc)
Actively identify and manage risks and keep risk register update
Execute activities to address customer concerns to maximize Customer satisfaction
Lead the interfunctional Program Team (ENG, GSC, QUA, etc.)
Flow-down the contract requirements and the Customer demand to GSC
Drive the Program Control Board and the Configuration Management meetings
Support the Commercial Team during all the phases of an offer, starting from the Customers needs through the negotiations and until the hand-over at the Kick-Off meeting
Support the preparation of program reviews with Customer, in accordance with the contractual and customer expectations
Monitor the program progress (reporting relevant KPIs, EV etc.) at the operating rhythm (WOR, MOR, QMI, Cash Flow, etc)
Prepare and archive the documentation sent to the Customer (PO acceptance, official letters, cost sheets)
Establish regular communication pattern, keeping Program Director, team and Customers informed about program status, significant developments and business issues
Qualifications/Requirements
Engineering bachelor’s degree from an accredited University (Industrial/Management)
Sense of urgency in dealing with complex issues and tasks
Proven leadership skills and ability to effectively work in a matrix team/organization
Excellent collaboration, organizational and change agent skills
Fluent written and spoken Italian and English
Willingness and ability to travel for meetings
Work Visa, according to local regulation, is required
Desired Characteristics
Strong interpersonal and leadership skills
Ability to lead cross functional and customer / supplier teams
Strong conflict resolution skills
Strong business and financial acumen
Strong influencing skills in a global environment
Knowledge and expertise in Planning / Scheduling / Monitoring / Cost Controls
Specific knowledge of aero engines, military environment, overhaul and repair processes
Able to communicate with all levels of internal and external customer organizations, including upper management
Strong analytical and problem solving skills; ability to assess situations make judgments based on practice or previous experience
Lean mindset
What we offer
Smart working and work life-balance
Avio Aero, when possible, promotes smart work in hybrid mode, and encourages a good, healthy and satisfying work-life balance. We value our employees’ wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone’s psychological safety and daily needs.
Total Rewards
At Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:
Performance related bonuses and local bonus scheme
Flexible benefits platform
Life and injury insurance
Private medical cover
Employee assistant program
Employee special awards (service and recognition)
Local special agreements and discounts
English and languages training for you and one member of your family
Technical, Leadership and development trainings
Inclusion & Diversity
Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc.
We are not all the same. Just be Yourself AvioAero!
LI-CM
Additional Information
Relocation Assistance Provided: No