The Health Information Specialist is responsible for protecting and releasing protected health information following all regulatory guidelines and LFN policies and procedures. 

QUALIFICATIONS

• Post-secondary certificate in health information technology / health sciences or related field preferred 
• 2 years of recent, relevant experience in medical record administration in a healthcare setting
• Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred
• Experience working with Electronic Practice Management (EPM) and Electronic Health Records (EHR)
• Knowledge of medical records laws and HIPAA requirements/regulations
• Proficient in Microsoft Office 
• Working knowledge of Healthcare Revenue Cycle including basic understanding of Medicare, Medicaid, and Commercial Insurers regulations and standards

REQUIRED SKILLS

• Exceptional customer service skills with the ability to effectively communicate LFN Medical Record and HIPAA policies and procedures to patients 
• Able to multi-task in a fast-paced, high-growth environment and consistently meet deadlines and goals
• Proactive and self-directed with the ability to work with a team and autonomously
• Strong organizational and analytical skills with a high attention to detail and accuracy
• Excellent communication and interpersonal skills both written and oral with the ability to communicate effectively and efficiently
• Ability to handle highly confidential, sensitive and non-routine information using discretion and judgement
• Ability to compose specialized or sensitive correspondence 
• HIPAA Certification within 6 months of hire

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Communicate with record requestors including patients, first responders, hospitals, tissue banks, coroners, health insurance companies, record retrieval companies, government agencies and attorneys via phone, mail, email and in person
• Manages all release of information requests in compliance with all applicable laws and LFN policy and procedures
• Notifies Revenue Cycle Manager of subpoenas, jury summons and situations that require escalation as related to Revenue Cycle Management
• Maintains accurate documentation of information released
• Performs performance improvement functions through data collection and documentation review and quality audits to ensure integrity of data and HIPAA compliance
• Account Administrator for Third Party Resources
• Perform other related tasks as assigned