Job Description

Why AirAsia?

Are you ready to take off and be part of the Allstar employee? Whether youre applying for a developer, customer happiness or crew, at AirAsia we act as One AirAsia.

If you are hungry to make a difference with one of the most well known low-cost airlines and to work alongside some of the foremost data-driven individuals in the Aviation field, this is the job for you. AirAsia Airline Data Support team. In this role, you will play a crucial part in assisting our data analytics team in managing, analyzing, and interpreting issues. You will work closely with analysts, data engineers and other stakeholders to provide technical support, troubleshoot issues, and ensure the smooth execution of data-driven projects. We are looking for Allstars to join an innovative and dynamic team which works in tandem with product and tech. 
 

Duties and Responsibilities:

• Identify, analyze, and interpret trends or patterns in complex data sets to develop a thorough understanding of AirAsias operations.

• Help execute projects to drive insights that lead to revenue growth or cost savings. Some projects may also be directly responsible for creating operational efficiencies by instituting process changes discovered through insights.

• Provide technical assistance to analysts and data scientists regarding data access, manipulation, and interpretation.

• Troubleshoot data-related issues and offer solutions to ensure seamless data workflows.

• Assist in the setup and maintenance of data analysis tools and software.

• Work closely with a diverse set of stakeholders to anticipate analytics needs and to quantify the impact of projects.

• Work with data engineering to develop and implement new analytical tools, data pipelines and improve our underlying data infrastructure.

• Work with data science teams to visualize model outputs and present the results.

• Effectively present and communicate analysis to the company to drive business decisions.

• Collaborate with cross-functional teams to understand their data needs and provide relevant support

• Respond to alerts, notifications, and incidents in real-time, minimizing disruptions and downtime at anytime

Qualifications and Skills:

• Bachelors degree in Computer Science, Information Technology, or a related field.

• Solid understanding of data management principles, data analysis techniques, and basic statistical concepts.

• Proficiency in data manipulation using tools such as SQL, Excel, or scripting languages (Python, R).

• Familiarity with data visualization tools (e.g., Tableau, Looker) must be required.

• Excellent problem-solving skills and an analytical mindset.

• Strong attention to detail and the ability to work with complex datasets.

• Effective communication skills to collaborate with both technical and non-technical team members.

• Prior experience in a data-related role or relevant internship is beneficial but not mandatory.

What makes an Allstar employee?

You allow yourself to Dare to Dream big dreams and seize the day. You Make things Happen, you like taking efforts and achieving it. Without any effort, no dream will get fulfilled.

AirAsia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.